TERMS AND CONDITIONS
1. Detailed description of goods and/or services
Zealous Events & Marketing is a business in the Events Management & Promotions industry that runs Hybrid & Virtual Events .
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 24 Hours and delivery confirmed by way of email confirmation with registration details.
3. Return and Refunds policy
Zealous Events & Marketing does not set refund policies on behalf of other Organisers. It is the responsibility of the Organiser to communicate its refund policy to User and to issue refunds in accordance therewith. Consequently, User's requests for refunds should be directed to the respective Organiser and in no event shall be directed to the Company.
Any refund-related issues or disputes shall be strictly between the User and the Organiser; Zealous Events & Marketing shall not be liable for any refund-related claims in connection with event Services; and the Organiser hereby agrees to indemnify, defend, and hold harmless Zealous Events & Marketing in connection therewith.
In the event, an event is cancelled or postponed by the Organiser for whatever reason, Zealous Events & Marketing will attempt to refund the amount as per the policy of the Organizer.
In case of any *Event Cancellations/Event Postpone, full refunds will be initiated only upon on the organizer's confirmation (conditions varies for different events).Any *Ticket Cancellation Requests/Refund Requests raised by the customers/end users will be considered only upon the organizer's confirmation and for the same.
Payment Gateway Charges (3.50% + Taxes) will be deducted from the paid ticket amount, depending upon the organizer's terms set for the event (conditions varies for different events).
In case of Event Cancellation/postpone, the Booking Fees will not be refunded.
Zealous Events & Marketing shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.
5. Payment options accepted
Payment may be made via Visa and MasterCard.
6. Card acquiring and security
Card transactions will be acquired for Zealous Events & Marketing via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
7. Customer details separate from card details Customer details will be stored by Zealous Events & Marketing separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
8. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Zealous Events & Marketing takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
10. Site Management
11. Country of domicile This website is governed by the laws of South Africa and Zealous Events & Marketing chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 62 Banbury Gardens, Hunters Road, Northwold, Johannesburg, 2188.
Zealous Events & Marketing may, in its sole discretion, change this agreement or any part thereof at any time without notice. We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
13. Third-party Website and Content
15. Company information
This website is run by Zealous Events Projects (sole trader /
private company / close corporation) based in South Africa trading as Zealous Events & Marketing and with registration number 2021 / 709800 / 07 and Ingrid Simasiku (Director(s)/Member(s)/ Owner(s)).
16. (Your Company) contact details
Company Physical Address
Zealous Events Projects
13 Hunters Road
Johannesburg, Gauteng 2188